The ICCO Next-Gen PR Report 2023 -2024: Creativity Remains King

ICCO’s Next-Gen PR Report with Opinium reveals what creativity, mental health and wellbeing, and AI mean for future leaders in PR

1 October 2024, LONDON — Today, the International Communications Consultancy Organisation's (ICCO) Next Gen Group has released an insightful report on the motivations, challenges, and aspirations of young PR professionals across seven regions globally.

ICCO’s Next Gen Group is a dynamic team of young PR practitioners dedicated to shaping the future of the industry. The ICCO Next-Gen PR Report 2023 - 2024 offers critical insights into the evolving landscape of public relations and the strategic steps needed to empower the future leaders of this field.

Grzegorz Szczepański, President of ICCO, comments: “The ICCO Next Gen Group was established to ensure that the voices of emerging PR professionals are heard and valued in shaping the future of our industry. Our dedicated team, representing diverse regions worldwide, has focused on understanding and addressing the unique challenges faced by young professionals. Through the ICCO Next-Gen PR Report 2023 - 2024, we aimed to uncover key drivers, challenges, and opportunities for the next generation. The report highlights that while creativity remains a central motivation, there is a growing need for purpose-driven work and support for mental well-being. By actively engaging with these insights, we are committed to developing best practices and solutions that will not only attract but also nurture the future leaders of public relations.”

The report highlights that while salary remains a top priority for 60% of respondents when considering job opportunities, factors such as career growth potential (49%), work-life balance (39%), and company culture (29%) also play significant roles in their decision-making process. This diverse set of motivations underscores the need for the PR industry to create environments that not only foster creativity but also offer meaningful impact and growth opportunities.

A standout finding is that 71% of young professionals identify growth and development as their key professional inspirations, challenging the stereotype that Gen Z seeks an easier path and revealing instead a generation eager to tackle professional challenges and advance in their careers.

Despite the positive drivers, the ICCO Next-Gen PR Report 2023 - 2024 also uncovers challenges, with two-thirds (64%) of respondents reporting a negative impact on their mental health and wellbeing due to their job in the past year. This statistic demands an urgent need for PR agencies to prioritize employee well-being and mental health support.

Looking ahead, the report showcases a workforce with a mixed sense of optimism about PR as a career path, with 68% of respondents planning to stay in the PR industry for the foreseeable future, yet only a quarter (28%) expressing a desire to make it their lifelong career.

In order to retain quality talent in the industry, the report uncovers key skills and areas for development that will shape the industry’s next era. Nearly half of the respondents (47%) emphasized the importance of mastering AI skills, reflecting the growing integration of technology in PR and the need to embrace technological advancements. Furthermore, the report shows where the next generation differs in its views from that of agency leaders interviewed in the ICCO World Report. The Next Gen ranks skills such as crisis counseling and creativity significantly higher - 50% vs. 27% and 37% vs. 22% respectively - while agency leaders focus on strategic consulting and purpose/ESG - 40% vs. 33% and 32% vs. 20% respectively.

“It’s not surprising that there’s a disparity between generations when it comes to their view of the industry, but it is crucial to be mindful of this to ensure we’re attracting and, perhaps more importantly, retaining the best talent. The results indicate that there is a need to start having open and honest conversations, so we can bridge the gaps between these groups. The key priorities for current business leaders should be investing in workplace culture, mental health support, and competitive compensation. While none of this is done overnight, we hope this year’s ICCO Next-Gen PR Report helps to highlight some of the most important considerations for this next generation.” says Morten Vester Haldrupof the ICCO Next Gen Group

A Call to Action: Building a Sustainable Future for PR

The ICCO Next-Gen PR Report 2023 - 2024 is not just a snapshot of the current state of the industry—it’s a roadmap for the future of PR globally. The ICCO Next Gen Group emphasizes the need for the industry to adapt and evolve in response to the findings, which will be presented and discussed at the ICCO Global Summit 2024 in Istanbul on 9th and 10th of October. The group is committed to working closely with all parts of the industry to highlight best practices, explore new ideas, and ensure that the voices of young professionals are not only heard but acted upon. As the report concludes, "The future of PR lies in the hands of these young professionals. It’s time we started listening to what they have to say."

The ICCO Next-Gen PR Report 2023 - 2024 can be downloaded here.

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About ICCO Next Gen Group

The ICCO Next Gen Group consists of a dynamic team of passionate PR professionals dedicated to investing their time and energy into finding solutions for the industry at large. The group is made up of six members representing major regions across the world. The committee works closely with the main ICCO Global Board to identify challenges faced by young professionals worldwide and propose possible opportunities to address them. The primary goal of the Next Gen Group is to highlight best practices across different geographies and develop standardized solutions. Learn more here.

About ICCO

The International Communications Consultancy Organisation (ICCO) is the voice of public relations consultancies around the world. ICCO membership comprises 40 associations representing 82 countries across the globe. Collectively, these associations represent over 3,000 PR firms. ICCO provides a forum for the senior management of the world’s top PR firms to meet and address issues of mutual interest and concern. Members share insights and knowledge, working together to raise professional and ethical standards, champion the value of PR in business, and prepare the industry for future technologies, skill requirements and business models. ICCO connects businesses seeking partnerships in different parts of the world, utilising the extensive network of consultancies to support international business growth.

About Opinium Research LLP

Founded in 2007 OPINIUM is an award-winning strategic insight agency built on the belief that in a world of uncertainty and complexity, success depends on the ability to stay on pulse of what people think, feel and do. Creative and inquisitive, the Opinium team is passionate about empowering clients to make the decisions that matter. Opinium works with organisations to define and overcome strategic challenges – helping them to get to grips with the world in which their brands operate. It uses the right approach and methodology to deliver robust insights, strategic counsel and targeted recommendations that generate change and positive outcomes. Opinium’s consultants are experts in political, financial services, tech, industrial, healthcare and consumer packaged goods research.

Opinium – What People Think, Feel and Do.

For media inquiries or more information, please contact:

Morten Vester Haldrup (DK)
Co-chair, ICCO Next Gen Group
Email: mvhaldrup@gmail.com

Oeindrila Biswas (APAC)
Co-chair, ICCO Next Gen Group
Email: oeindrila@avianwe.com

Mica Keeney (USA)
Member, ICCO Next Gen Group
Email: mica@keeneyandco.com

Fiona Baird (UK)
Member, ICCO Next Gen Group
Email: fiona.baird@bcw-global.com